What do website prices include?+
Every displayed USD price includes the product, import tariffs and delivery in Zimbabwe. Request-quote products also receive an all-in quote.
What does “ready at USA warehouse” mean?+
The product showed available USA warehouse stock when listed. We reconfirm availability before accepting your deposit.
What is a preorder?+
A preorder is sourced specifically for you from our USA warehouse or supplier after you approve the quote and deposit.
How much is the deposit?+
The required deposit depends on the product and order. We confirm the exact amount in writing before payment.
How long does delivery take?+
Timing depends on availability, supplier processing and transport. Your quote includes the current estimated arrival time.
Why is there no shopping cart?+
Orders are handled personally on WhatsApp. Tap any product and a ready-made message opens with its name and displayed all-in price.
Is there a warranty or returns policy?+
Coverage can differ by product, condition and supplier. Ask us to confirm the applicable warranty or return terms in writing before paying your deposit.
Can you source something not shown?+
Yes. Send the model, colour, storage and budget on WhatsApp and we will check sourcing options.